The costs of participation in Customer-Friendly Company Programme depend on specific factors of your Company, including size, number and diversity of customers, as well as channels of customer reach. The data collected is used to determine necessary sample size and specific methodology of our research.
We also provide dedicated versions of the questionnaires on request. These can be used to extend the study to other fields of interest, which were not addressed during the certification process.
Cost evaluation includes expenses that are directly associated with carrying out the research study, and the Customer-Friendly Company Logo is granted free of charge.